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What Kaizen Clients are Saying…

“Our income has gone from $3.2 million per year two years ago to $5.8 million in the books and is now tracking just over $7 million by this year’s end. We have three new partners, purchased another architectural firm and are evaluating other strategic acquisitions and/or expansion opportunities. A $10 million objective which seemed ‘way out of the box’ when we started this journey is now our next two-year target.”

– Richard W. Bolus, Partner CEI Architecture


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“While we tripled the size of our company over the past 2 ½ years, you have provided insight and recommendations for leadership, hiring, team building, negotiations and most importantly, goals and forecasts for the future.”

– Jolene McDonough, Owner/COO,
Prudential California Realty


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“We went from being a small regional manufacturer to a global company with 2 plants in Alberta, 4 in southern China; and sales and distribution in 26 countries. Here’s where rubber hits road: some consultants talk a good game but they don’t have the capacity to help you implement change. Kaizen cuts to the chase and sees you through the change.”

– James Keirstead, Partner, Arctic Spas

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“Together we created a goal that is totally outrageous. Six months into this, I can see we’re going to hit our goals.”



– BreTt Kessler, Dentist/Owner,
Towncenter Dentistry and Orthodontics


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“Our revenue is five times what it was four years ago when we started with Kaizen. We have stable, continuous growth. I have more personal time, and the quality of that personal time has improved …because I can go away and know the business will be fine.”

– Tom Welch, Platte River Networks

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“I am convinced I am working with an expert who really cares about my success.”

– Herbert Malinoff, M.D

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“Michael has a unique ability to spot a problem, assess it and suggest a remedy. Working with Kaizen has added balancing counterpoints for our business.”

– Gary Braaksma, BRAAKSMA ENGINEERING

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“We were able to decrease production costs by 40% while increasing gross revenue by 23%...I believe that the company, my staff and I personally have benefited from the growth of my skills and increased confidence in handling the inevitable challenges associated with managing a small, growing business."

– Deborah Mitchell B.Sc.(Kin), C.Ped.(C), General Manager

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“We are really pleased with the direction the company is going and we owe it all to you. Thank you for your wisdom, guidance and the tools you taught us.”

– Maureen Walkinshaw, President

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“I was in need of tools to move this company forward and into the next stage of growth effectively…Thank you for making it fun to be in business again.”

– Dona Williamson, President,
Precision Pumping Systems Inc.


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“I work fewer hours and make more money. I’m more efficient and productive. I’m more focused in what I do day-to-day. Michael strongly suggested taking a week a month off – I laughed. Now I’ve been doing that for 2 years.”

– Allan Newbury, Financial Planner, CIBC Wood Gundy


“Kaizen has the ability to focus on the essential – this is completely different from other consultants. Michael’s approach transformed our interaction with unprofitable customers. Now they’re giving us more business at a profit.”

– BalÁzs Nagy, President, The New Push

“I think Michael helped us clarify our vision. We were trying to do more things, address more and more needs, but remain the same size. We were barely managing with the workload that we already had. We just wanted to serve people well, and respond to crisis. Now we’re positioned to do that."

– Ernie Baatz, Spectrum Society for Community Living



BUSINESS:
Rehabilitation & disability management

SUCCESS FACT: Ranked #1 on the 2007 Best Work Places in Canada list (published by Canadian Business magazine).

BUSINESS CHALLENGE: “We’re all healthcare professionals. We had no business training or experience. We were all actively involved in clinical work and no one was able to focus on growing the company."

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